Credit Card Repair -- Credit Card Declines

The Direct Response Specialists!

Credit Card Decline Correction Service
*What We Do...* ECC’s Credit Card Decline Correction Service is a specialized and targeted multi-media program that recaptures sales when consumer credit cards have been declined. Since credit card or debit check information is obtained with the customer’s initial application, payment problems can result later if the credit card is changed, lost or stolen, or if checking account errors occur. ECC quickly contacts the customer by mail and phone to resell the service or product and obtain a new credit card number or other necessary payment information. Outsourcing to ECC can be handled so that our participation is transparent to customers. We actually become an extension of your internal staff. The telephone is the primary tool we use to rapidly obtain updated billing information so you can successfully resubmit charges and receive payment. An added benefit is improved customer retention and increased lifetime value. The program is essentially risk-free. You pay only for valid billing information we provide. How We Do It... Expertise: Since the beginning of 1995, we have been successfully updating credit card information from consumers for our clients. During that time, ECC has made millions of phone contacts for clients without incident. People: experienced project managers and trainers prepare our staff to handle your work and assure that your goals are achieved. We have made a significant investment of time and dollars to develop hiring procedures and training programs that position telephone representatives for success. Our staff includes a mix of age groups and backgrounds and is drawn from local colleges, universities and area residents. We are able to communicate effectively with a broad spectrum of the population. Technology: a predictive dialer, automated messaging, database and account management system technology and state-of-the-art lettershop capabilities enable ECC to contact your customers to produce cost-effective results. We offer both inbound and outbound service, seven days a week with coast-to-coast coverage
*Who Benefits...* Internet services Continuities and Clubs One Shot Marketers Magazine Subscription Agencies Rental services Direct Response TV Marketers E-Businesses Magazine Publishers	How They Benefit... Credit card deposit rates improved Increased profits through completed sales Lifetime value of customers extended Customers retained cost effectively Payments Accelerated Internal staff workload reduced Product or fulfillment problems identified Customized reporting provided
For more information, contact Hank Rossi at 631 563-2112 x 243 1626 Locust Avenue - Bohemia, NY 11716 Phone: 1-800-243-1204 or 631-563-2112 Fax: 631-563-2471 E-Mail: sales@ecc-online.com Profit Improvement Services at their best!