Risk Free
Contingency Collection Programs
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What
We Do...
A comprehensive collection program will make provisions for write-off and referral of
accounts to a collection agency on a contingency basis once internal efforts are no longer
feasible. The agency’s fees are generated from the amount collected. There is no up-front financial outlay by the client; for this reason, such
programs are often referred to as "risk free".
ECC has successfully performed Contingency Collection Programs for its clients for over twenty years and is recognized for its flexible reporting capabilities, excellent recovery
rates, and outstanding reputation with government entities and consumer advocacy groups.
How We Do It...
- Keys to ECC’s Contingency Collections success are its people,
technology and "know-how".
- Knowledgeable Collection Counselors handle both inbound and outbound
calls—obtaining the best possible collection results for clients.
- Our state-of-the-art collection technology accurately tracks the
progress of individual account collection mailings and telephone contact operations.
Predictive dialing and automated call distributing capabilities enable ECC to communicate
with more of your customers.
- Equally important is the development of both targeted letters and
telephone scripts and the application of demographic analysis and segmentation to maximize
collections.
- ECC continually monitors collection performance and customer service
feedback data to provide clients with information that helps improve credit screening,
internal collections and marketing efforts.
- Accounts can be consolidated to collect on more than one order at a
time, enabling ECC to mail more efforts per customer or call appropriate customers.
How You Benefit...
- No financial outlay fees are based on recovery
Maximize collections
- Access to a service-oriented agency that’s attentive and
responsive to your needs
- Customized programs to meet your needs
Sophisticated, state-of-the-art communications and collection technologies
- Professionally trained, creative and reliable staff that gets results
Reduced workloads
- Emphasis on the lifetime value of customers
Flexible reporting and collection analyses
- Coast-to-coast coverage
- Integrated mixed-media efforts
- Inbound/outbound phone service
- Licensed and bonded nationally
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For more
information, contact Hank Rossi at 631 563-2112 x 243
1626 Locust Avenue
- Bohemia, NY 11716
Phone: 1-800-243-1204 or 631-563-2112
Fax: 631-563-2471 E-Mail: sales@ecc-online.com
Profit Improvement Services at their
best! |
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