Our Services
The SKO Brenner American Commitment
SKO management does not believe in wild claims, pressure sales, glitter, or shoddy attention to details and customer service. What we deliver is proven AR management creative problem solving and a record of solid performance.
Our efficiency of service, our technological know-how and our dedicated and responsive attitude stems from our sense of commitment to your account. It doesn't matter whether you choose one service or our comprehensive outsource solutions, our level of commitment never varies. We are performance driven to transcend any billing obstacle and deliver maximum cash flow and profits for your organization.
From Save a Sale through Secondary Collections you can bank on us!
Allow SKO Brenner American to guide you through the maze of questions to select the right outsource solutions for your company. No matter which level of technology and service your organization requires, we're ready, from customized or specific resources to total turn-key solutions, we do it all.
Customer retention, billing resolution and collections are our core competency!
We specialize in obtaining maximum payments and flawless customer service to support your accounts. We'll accelerate your cash flow through any or all of our modular outsource components. For more than two decades accounts receivable management has been our core competency. By letting you focus on what you do best. We bolster your success.
Turn to us as a single source for consistent, professional service, field support and account management. Our team loves challenges. Strategically located throughout the country, our staff and operation centers are dedicated to your satisfaction.
Seasoned account professional guide you to the right resources to overcome your billing challenges!
Each of our seasoned account managers has spent over twenty years specializing in credit and collection. We understand your requirements for response analysis and give you the information you need and when you need it.
We harnessed the latest technology and data enhancement and segmentation to raise our efficiencies and effectiveness on your billing challenges.
Our target marketing hits the bull's eye. Our copywriters create dynamic, response-provoking mailings and telephone scripts which meet all State and Federal compliance requirements. Copy testing of several approaches to optimize cash recovery is a must do at SKO.
In short, we provide all forms of customer service from buyer appreciation and retention, first party billing resolution and third party collection. Your continuing success is our goal.
Recovery Campaigns for Every Stage of Your Billing Cycle.
SKO Brenner American is here to assist you to effectively manage delinquent account recoveries with a balance approach to foster customer retention and payment. We will customize our contact to incorporate your recovery philosophy with our best in class recovery techniques that incorporate the latest contact technologies, data enhancement and segmentation. Our services will retain more customers, improve cash flow and reduce recovery costs. All three of these billing goals translate into greater profits.
Our clients include:
Debt Buyers
Direct to Consumer Sales
Educational Training
Financial Services
Healthcare Providers
Retailers
As well as other markets.
Early Out
Our early-out program will eliminate or reduce the need for an extensive internal collections effort by your staff. This recovery campaign is conducted in a first party voice. First party is where we represent ourselves as your billing resolution department. This campaign posturing is very effective where the life value of the customer relationship is essential along with payment. This 60 day effort is most effective on accounts which have defaulted within 45 days of placement.
Contingency Collections
For more difficult billing situations or where the accounts have exhausted a customer retention effort the consumer can be contacted as a third party, SKO Brenner American, a Nationwide Collection Agency.
Take the risk out of the recovery process. We offer a full service recovery effort that our fee is based on what we collect. SKO’s primary contingency efforts run 300 days in duration. We use multi-channel touch point with the consumer which includes emails; first class mail notices outbound phone calls and inbound call center to support resolution of the outstanding obligation. Based on the outcome of our contact with the customer we will post payments, note the objection and take the appropriate action or continue until our campaign efforts are exhausted. You pay for performance, not promises.
Full Service Support
All recovery efforts provide the consumer with several ways in which they can resolve their outstanding obligation with SKO. They are by mail, telephone and our payment portal on our web site. All notices and letters provide the consumer with a return envelope, a toll free number to our call our customer service center to speak with a live operator or our payment portal on our web site. All contact is pointed at us, reducing your staff’s involvement. Remittances can be directed to your or our merchant account for processing.
Medical Receivables
Whether you are a group practice, hospital or laboratory, the recover of your delinquent account receivables without damaging your reputation, losing your patients, or destroying your profit margin is critical to the wellness of your healthcare business. SKO Brenner American’s services can assist you to diminish write-offs and minimize patient complaints. Is your practice sending out multiple patient invoices or medical billing month after month with limited results? Use our HIPPA compliant recovery services to improve your bottom line.
Our core competency is to provide cost effective direct contact with the consumer to resolving their outstanding bill.
Contact SKO’s Sales department for a free evaluation of your billing and collections challenges and what best in class recovery solutions are available for you.
sales@skobars.com
866-281-4124